FAQs
How to connect over the phone/Email for query/support?
For any queries or support, feel free to reach out via email or phone:
📧 Email: support@getawaytrips.co.in
📞 Phone:
- +(91) 83839 62292
- +(91) 70655 91801
How to book a tour on the site.
To book a tour on the website, simply use the secure payment gateway available on the website portal.
I booked online and have not received confirmation email voucher or any other details.
If you booked online and haven’t received a confirmation email, voucher, or any details, please contact our customer support team. Share your payment details with us, and we’ll ensure you receive your voucher within 24 hours.
What are the cancellation policies
For detailed information on our cancellation policies, please visit our Refund Policy page.
Do you offer customizable travel packages?
Yes, we offer customizable travel packages tailored to your preferences and requirements.
📞 Call us to create your perfect travel experience!
Do you provide transportation during tours?
Yes, we provide transportation services as part of our tours to ensure a smooth and hassle-free experience.
Are your hotel accommodations included in the packages?
Yes, our packages include hotel accommodations for a comfortable and convenient stay.
Do you cater to corporate or group bookings?
Yes, we accommodate corporate and group bookings to meet your specific needs.
Are your tours suitable for families?
Yes, our tours are designed to be family-friendly, ensuring a safe and enjoyable experience for all ages.
How to ensure our safety for women with getaway ex
At Getaway Ex, we prioritize safety for women by offering accommodations at our trusted chain of hotels, all of which are thoroughly vetted by our team to ensure a secure and comfortable stay.
What services does getaway exp provide
Getaway Ex offers comprehensive services, including complete tour packages, hotel bookings, and transportation, ensuring a seamless travel experience from start to finish.
Do getaway book air and train tickets
Currently, Getaway Ex does not handle air or train ticket bookings. However, we specialize in crafting unforgettable travel experiences, including personalized tours, hotel stays, and transportation, to make your journey smooth and hassle-free!
What is your office address?
Office address Delhi office: Lajpat nagar 2, C-84, near main market. Manali Office: Near Himachal Gramin Bank, Prini, Manali, Himachal Pradesh
In case of any emergency who should we contact
In case of any emergency, please contact Ketan at +91 7065591801.
Is my travel ensured?
Travel insurance is not provided by us; we recommend that travelers arrange their own insurance for added peace of mind during the trip.
What are the rescheduling policies
For detailed information on our rescheduling policies, please visit our Privacy Policy page.